Sun Fun Kits LLC DBA Sun Fun Kits, offers its products with the terms, conditions and notices as follows. The following terms and conditions apply to all sales and uses. Please review carefully. These terms and conditions include limited warranties and disclaimers of liabilities. Keeping, using or allowing use of Sun Fun Kits products indicates your agreement to these terms. By checking "Agree" on our website at checkout also constitutes your agreement to these terms.
This product is offered to you conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein.
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell, any information, software, products or services obtained, from Sun Fun Kits’ website or its products.
Level of Risk:
Lithium batteries, Inverters, high powered DC/AC devices, and apparatus sold by Sun Fun Kits can be associated with a high level of risk and may pose risk of serious physical injury, burns, disability and/or death. Users of our products choose to do so at their own risk.
Assumption of Risk:
By buying, using, or allowing the use of Sun Fun Kits’ products, you understand and agree that the nature of higher powered devices can be associated with a high level of risk and, to the extent permitted by law, YOU EXPRESSLY AND VOLUNTARILY ASSUME THE RISK OF DEATH OR OTHER PERSONAL INJURY SUSTAINED WHILE USING OUR PRODUCTS, WHETHER OR NOT CAUSED BY THE NEGLIGENCE OR OTHER FAULT OF Sun Fun Kits, including but not limited to equipment malfunction from whatever cause, or any other fault of Sun Fun Kits. Additionally, you agree to indemnify, defend, and hold Sun Fun Kits harmless from any third party claims arising from such High Risk Uses, or any use or misuse of our products.
Limitation Of Liability:
As set forth above under the limited warranty provisions, Sun Fun Kits’ liability is limited to repair or replacement of its products which are returned to it in the specified period of time. In no event shall Sun Fun Kits; liability exceed the value of the product(s) sold. In no event shall Sun Fun Kits’ be liable for any direct, indirect, punitive, incidental, special or consequential damages whatsoever arising out of or connected with the use or misuse of any of its products.
Use and misuse of products sold by Sun Fun Kits involves serious risks including injury, disability and death. Purchasers assume all risks.
Inspect Before Each Use:
This product must be inspected for use to ensure it has not been damaged in shipment. If damaged, do not use and immediately return the product to Sun Fun Kits for a replacement.
Sun Fun Kits guarantees purchases made from its website or authorized retailers are free from manufacturer defects and will repair or replace battery and kits that fail to meet specifications at our discretion within the warranty period. Warranty is only offered to the original purchaser and will require a warranty transfer to any user that the battery has been sold to thereafter by the end user (limited to a maximum of 1 transfer). Warranty details are explained below:
The DOA. (dead on arrival) warranty ensures any item sold by Sun Fun Kits arrives in working order (with exception of scratch/dent products), customers have 48 hours to inspect and ensure items are in working order once received. If the item does not work upon delivery, it can be returned to Sun Fun Kits. All D.O.A. claims require the item in question is in the original and non modified condition, furthermore D.O.A. claims require the customer to ship the item back to Sun Fun Kits to receive a refund.
2 Year Basic 12/24 Warranty:
The basic 12/24 warranty provides free repair/replacement of items for the first 12 months and a prorated repair/replacement for the remaining 12 months.
5 Year Standard 36/60 Warranty (Pre-Built Batteries):
The standard 36/60 warranty provides free repair/replacement of items for the first 36 months, and a prorated repair/replacement for the remaining 24 months. This warranty also guarantees a minimum of 80% battery capacity retention for a period of 60 months. After approximately 1500-2000 cycles customers can expect between 80-70% of the original rated capacity. Capacity is measured based on the amp-hour rating of the battery for warranty purposes at a .2C discharge rate.
8 Year Extended 60/96 Warranty (Pre-Built Batteries):
The extended 60/96 warranty provides free repair/replacement of items for the first 60 months, and a prorated repair/replacement for the remaining 36 months. This warranty also guarantees a minimum of 80% battery capacity retention for a period of 96 months. After approximately 1500-2000 cycles customers can expect between 80-70% of the original rated capacity. Capacity is measured based on the amp-hour rating of the battery for warranty purposes at a .2C discharge rate.
10 Year Dealer Installed 60/120 Warranty (Pre-Built Batteries):
Customer who have batteries installed at authorized dealers shall receive an additional 2 years of warranty coverage (a total of 10 years on HP & EX models and 7 years on MH and S models) The Dealer Installed 60/120 warranty provides free repair/replacement of items for the first 60 months, and a prorated repair/replacement for the remaining 60 months. This warranty also guarantees a minimum of 70% battery capacity retention for a period of 120 months. After approximately 1500-2000 cycles customers can expect between 80-70% of the original rated capacity. Capacity is measured based on the amp-hour rating of the battery for warranty purposes at a .2C discharge rate.) Proof of purchase is required (receipt) for warranty redemption.
Damage resulting from improper installs are not covered under warranty, this includes (but is not limited to) short circuits, reversed polarity damage, not placing the battery upright, excessive moisture, temperatures that exceed OEM thresholds, improperly installed terminal cables, poor ventilation, and excessive vibration.
Modifications to electronic components:
Customer agrees not to perform modifications to battery cells, bms components, case mounting, or any other change that alters the OEM specifications. Doing so will void the warranty.
Changing BMS parameters with unauthorized tools:
Customer agrees to only use official Sun Fun Kits software tools made for IOS / Android / Windows to manage battery systems, the use of unauthorized software tools will void the warranty.
Using battery in non-approved applications:
Customer agrees not to use battery & components in automotive operations such as using it as an engine starting power source (CCA applications), high power applications that exceed 5000 watts total output, subjecting battery & components to unreasonable tests that do not represent real-world scenarios (e.g. putting battery in a cold freezer or oven), using the battery as a power source for DC arc welding. These and other non approved scenarios will void the warranty.
Physical damage and neglect:
Customer agrees any physical damage to the battery systems and components (such as dropping the battery, impaling the battery, submerging the battery in liquid) will result in voiding the warranty. Customer furthermore agrees subjecting the battery systems and components to environmental factors that exceed OEM thresholds (exceeding rated temperature limits, charge/discharge watt limits) will result in voiding the warranty.
Failure to maintain battery:
Customer agrees to perform proper maintenance on the battery. This includes ensuring cycling the battery at least once every 4 months when not in use and ensuring the battery has a 50% or greater charge when kept in storage. Keeping the battery at less than 15% charge for an extended period of time will damage the battery and will void the warranty. Battery and kits must not be exposed to temperatures greater than 110° fahrenheit or lower than 20° for an extended period (greater than 4 hours) NOTE: Sun Fun Kits BMS system keeps an internal log and Sun Fun Kits technicians can determine if proper maintenance was not done.
Normal Battery Aging / Cycle Life:
Customer agrees that normal cell aging and degradation is not covered under warranty. Sun Fun Kits provides battery estimates in technical specifications for cycle information, however, as is the nature of all lithium based batteries, normal use will degrade the battery over time resulting in reduced capacity and output power.
The PRODUCT LIABILITY DISCLAIMER document states the entire obligation of Sun Fun Kits with respect to the products. If any part of this disclaimer is determined to be void, invalid, unenforceable or illegal, including, but not limited to the warranty disclaimers and liability disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall remain in full force and effect.
Any and all disputes or claims relating in any way while using your Sun Fun Kits products or services will be resolved by arbitration rather than in court by the American Arbitration Association (AAA). Either party Sun Fun Kits or the customer may initiate the claim. Claims may also be asserted in East Baton Rouge Parish Small Claims court if the claim is within small claims court limits. Arbitration awards are limited, however, an arbitrator can award on an individual basis the same damages and relief as court (including injunctive and declaratory relief or statutory damages). To request arbitration you will need so submit in writing via certified mail to: Arbitration Request - Sun Fun Kits 11636 Industriplex Blvd, Baton Rouge, LA 70809. You will need to accompany your request with a demand letter detailing your complaint. You will then need to contact the AAA by visiting www.adr.org and file the initiation fee. Sun Fun Kits will reimburse these fees to you if the arbitrator(s) finds in your favor, however, if the arbitrator(s) finds in Sun Fun Kits favor then no fees will be reimbursed. Both parties agree that they will be responsible for their own attorney fees regardless of the decision by the arbitration process. All ongoing arbitration fees will be split between the customer and Sun Fun Kits evenly (50% by each party) after the initial filing fee to start arbitration. The venue of arbitration proceedings shall be within East Baton Rouge Parish, you may also request to have arbitration done via phone conferences or via web/video meeting online.
East Baton Rouge Parish Small Claims court awards are limited to $5,000.00 and do not require an attorney, however, you will be required to file your claim as well as present your case in person for a resolution. If you wish to proceed with a small claims court claim you may contact the East Baton Rouge Parish Small Claims Court by visiting: https://www.brla.gov/319/Civil-Suit-Interactive-Forms
Modification of Terms and Conditions:
Sun Fun Kits reserves the right to change the terms, conditions, and notices under which it’s products are offered at any time.